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Privacy Policy

Effective Date: June 1, 2026  |  Last Updated: June 1, 2026
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Who We Are

Signal Resolution ("we," "us," or "our") is a B2B GTM intelligence service operated by Rome, based in Montego Bay, Jamaica. We provide diagnostic tools, intelligence reports, and advisory services to seed-stage and Series A B2B SaaS founders.

Our website is signalresolution.com. Questions about this policy can be directed to [email protected].

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What We Collect

We collect information in two ways: what you provide directly, and what is generated automatically when you use our diagnostic system.

Information you provide:

  • Email address (captured during the diagnostic lead gate)
  • Name (collected at checkout if you purchase a product)
  • Payment information (processed by LemonSqueezy — we do not store card details)
  • Any information you include in application or inquiry forms

Information generated by your diagnostic session:

  • Your responses to diagnostic questions
  • Your computed diagnostic score and buyer state classification
  • Your identified primary bottleneck and commercial pathway
  • A session ID linking your responses to your result
  • The entry lens you selected (e.g., ICP, Positioning, Conversion)

Information collected automatically:

  • Browser type and device information
  • Pages visited and time on site (via standard analytics)
  • IP address
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How We Use Your Information

We use your data to operate the diagnostic system and deliver the services you request:

  • To generate and deliver your diagnostic result and Signal Correction Report
  • To route you into the correct email sequence based on your buyer state and score
  • To process purchases and send order confirmations
  • To communicate with you about your results, offers, and service updates
  • To improve our diagnostic scoring logic and product recommendations

Your diagnostic data is used internally to improve the accuracy of our intelligence system. We do not sell this data or use it for advertising targeting on external platforms.

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Email Communications

By submitting your email address through our diagnostic lead gate or any form on this site, you consent to receive emails from Signal Resolution. These may include your diagnostic results, follow-up intelligence, product offers, and service updates.

Every marketing email includes an unsubscribe link. You may also opt out at any time by emailing [email protected]. Transactional emails (receipts, delivery confirmations) are sent regardless of marketing preferences.

Email delivery is handled by Brevo (formerly Sendinblue). Your email address is stored in Brevo's system under the appropriate list corresponding to your diagnostic pathway.

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Third-Party Services

We use the following third-party services to operate our platform:

  • LemonSqueezy — payment processing and order management
  • Brevo — email delivery and list management
  • Neon — database hosting for diagnostic session data
  • n8n — workflow automation for diagnostic processing
  • Cloudflare — site hosting, CDN, and security
  • Calendly — meeting scheduling for advisory calls
  • PDFMonkey — automated report generation

Each of these services operates under their own privacy policies. We only share the minimum necessary data with each provider to deliver our service.

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Data Retention

Diagnostic session data is retained in our database for up to 24 months from the date of your session. Email records are retained until you unsubscribe or request deletion. Purchase records are retained for 7 years for accounting purposes.

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Your Rights

You have the right to request a copy of the personal data we hold, request correction of inaccurate data, request deletion of your data, and withdraw consent to email marketing at any time. To exercise any of these rights, email [email protected]. We will respond within 30 days.

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Cookies

Our site uses minimal cookies — primarily for session state during the diagnostic and standard analytics. We do not use advertising or retargeting cookies.

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Changes to This Policy

We may update this policy as our services evolve. Material changes will be communicated via email to active subscribers.

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Contact

Signal Resolution
Montego Bay, Saint James, Jamaica
[email protected]

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