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Terms of Service

Effective Date: June 1, 2026  |  Last Updated: June 1, 2026
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Agreement

By accessing signalresolution.com, using our diagnostic tool, or purchasing any product or service from Signal Resolution, you agree to these Terms of Service. If you do not agree, please do not use our services.

Signal Resolution is operated by Rome, Montego Bay, Jamaica. Contact: [email protected].

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What We Provide

Signal Resolution provides B2B GTM intelligence services to founders and operators of early-stage SaaS companies. Our services include:

  • The GTM Diagnostic — a free, scored assessment of your go-to-market signal strength, delivered digitally via our web-based tool
  • The Signal Correction Report — a paid, personalized intelligence document delivered digitally via email, tailored to your diagnostic result and identified bottleneck
  • Advisory and consulting services — available at Tier 2 and Tier 3, delivered via scheduled calls and written deliverables

All paid digital products are delivered electronically. No physical goods are shipped.

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Eligibility

Our services are intended for business use by founders and operators of B2B software companies. You must be at least 18 years of age and have the authority to enter into this agreement on behalf of yourself or your business.

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Purchases and Payment

All transactions are processed securely through LemonSqueezy, our payment provider. By completing a purchase, you also agree to LemonSqueezy's Terms of Service and Privacy Policy. Prices are displayed in USD. For subscription or retainer-based services (Tier 1), billing occurs monthly. You may cancel at any time, and cancellation takes effect at the end of the current billing period.

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Digital Delivery

Upon successful payment, digital products are delivered to the email address you provided at checkout. Delivery is typically within 10 minutes of purchase via automated system. If you do not receive your report within 1 hour, contact [email protected].

Because our reports are personalized to your diagnostic session, they are generated specifically for you. This is why all sales are final except as outlined in our Refund Policy.

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Intellectual Property

All content on signalresolution.com — including diagnostic frameworks, scoring logic, report templates, proprietary terminology (ICP Resolution Framework™, Firmographic Gate™, Psychographic Resolution™, Market State Signals™), copy, and design — is the intellectual property of Signal Resolution and protected by copyright. When you purchase a report or deliverable, you receive a personal, non-transferable license to use that content for your own business purposes.

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Acceptable Use

You agree not to submit false or misleading information during the diagnostic, attempt to reverse-engineer our scoring logic, resell or redistribute our reports or frameworks, use our services for any unlawful purpose, or impersonate Signal Resolution or its representatives.

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Results and Outcomes

Signal Resolution provides GTM intelligence systems, diagnostic frameworks, and advisory services. While we are committed to delivering rigorous analysis and a system built for real commercial outcomes, individual results depend on your implementation, market conditions, team capacity, and factors outside our control.

We build systems designed to produce results — not reports designed to describe problems. Our guarantee structures at Tier 1, 2, and 3 reflect that commitment: if the system does not perform to its benchmarks with your active participation, we extend the engagement until it does.

What we stand behind: the diagnostic will identify a named bottleneck or we will review your session manually at no cost. The Signal Correction Report will contain a specific, actionable correction tied to your result or we will rewrite it. Advisory engagements carry extension guarantees tied to defined system benchmarks — not vague outcomes.

What we do not guarantee: specific revenue figures, pipeline volume, customer acquisition numbers, or timelines to any particular business milestone. Any outcomes referenced in our marketing materials reflect what the system is designed to produce and what clients have experienced — they are not promises of identical results for every user.

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Limitation of Liability

To the maximum extent permitted by applicable law, Signal Resolution's total liability for any claim shall not exceed the amount you paid for the specific service in the 30 days preceding the claim. We are not liable for indirect, incidental, or consequential damages.

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Governing Law

These Terms are governed by the laws of Jamaica. Any disputes shall be resolved first through good-faith negotiation, then through binding arbitration or the courts of Saint James Parish, Jamaica.

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Contact

Signal Resolution
Montego Bay, Saint James, Jamaica
[email protected]

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